Andy Robert
Head of Communication | Telecom & Security Systems Leader
Abuja, NG.About
Results-driven Head of Communication with over two decades of experience leading comprehensive telecom and security system operations, including mobile radio, PABX, CCTV, and networking solutions. Expert in driving significant improvements in system uptime, communication efficiency, and security incident reduction through strategic oversight and technical precision. Recently enhanced capabilities with training in Ethical Hacking and Penetration Testing, bringing a unique blend of operational leadership and advanced cybersecurity insight to complex IT infrastructures.
Work
Bolingo Hotel and Towers
|Head of Communication
Abuja, Federal Capital Territory, Nigeria
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Summary
Led and managed all communication and security systems operations, overseeing installation, maintenance, and repair, which resulted in significant improvements in system uptime and efficiency.
Highlights
Directed and managed communication and security systems, including VHF/HF/UHF radio and base stations, achieving a 30% reduction in system downtime through proactive maintenance and swift fault resolution.
Engineered the installation and programming of PABX intercom systems for diverse clients, including hotel and embassy offices, boosting internal communication efficiency by 25%.
Oversaw the setup and networking of analog and IP-based CCTV systems, significantly enhancing security coverage and reducing security incidents by 15%.
Supervised comprehensive DSTV installation and configuration services, achieving a customer satisfaction rate exceeding 90% for reliable entertainment services.
Provided critical on-site technical leadership and advanced troubleshooting, maintaining 99% system uptime across all communication infrastructure.
Coordinated cross-functional teams and managed vendor relationships, consistently delivering telecom and security solutions on schedule and within budget.
Mentored and developed a team of 5 junior technicians, significantly boosting team productivity and technical skills, which led to faster resolution times.
Education
National Open University of Nigeria (NOUN)
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Bachelor of Science (B.Sc.)
Political Science
Skills
Cybersecurity Fundamentals
System Vulnerabilities, Threat Detection, Basic Security Auditing.
Mobile Radio Communication Systems
VHF, HF, UHF, Walkie-Talkies, Base Stations, Installation, Maintenance, Fault Repair.
PABX & Intercom Systems
Installation, Wiring, Programming, Hotel Systems, Office Environments.
CCTV Surveillance Systems
Analog CCTV, IP-based CCTV, Setup, Configuration, Remote Access, Networking.
DSTV Installation
Dish Alignment, Decoder Setup, Signal Troubleshooting, Residential Systems, Commercial Systems.
Networking & Cabling
LAN Setup, IP Addressing, Router Configuration, Switch Configuration, Structured Cabling, Security Systems, Communication Systems.
Ethical Hacking & Penetration Testing
Security Vulnerability Identification, IT Infrastructure Testing.
Technical Troubleshooting
Diagnostic Skills, Hardware Issues, Software Issues, Telecom Systems, IT Systems.
On-Site Installation & Support
Hotel Environments, Office Environments, End-to-End Solutions, Technical Support.